Some web customers are unable to create screenshots from the Zoning module or see Heatmap data
May 5, 12:24 UTCMay 5, 13:46 UTC
Duration
1h 22m
Impact
Minor
Root cause
Not disclosed
Contentsquare, 90 days
9 incidents
Affected
Zoning Analysis
Final update
This incident has been resolved.
Timeline
- Resolved · May 5, 13:46 UTC
This incident has been resolved.
- Investigating · May 5, 12:24 UTC
We are currently investigating the issue. Mobile customers are not impacted. Screenshots can still be captures from CS Live and Session Replay.
More from Contentsquare
Full historyUnable to upgrade to Growth planlasted 1h 19mVoice of Customer (VoC) Module Not Loading Properlylasted 2msome of customers might not able access all Synthetic Monitorings features.lasted 0mIssue affecting Share Zoning Featurelasted 5h 39mUnable to take zoning snapshot within Session Replaylasted 1h 47mCS live users might not able to change criteria in page analyzerlasted 7h 48m