External segment integrations unavailable - sync errors and segment creation blocked

Final update

This incident has been resolved.

1. Resolved · Aug 14, 10:23 UTC
   This incident has been resolved.
2. Monitoring · Aug 7, 07:52 UTC
   Our team is actively processing a data backfill to restore missing records from August 2nd–3rd.
3. Monitoring · Aug 6, 12:53 UTC
   Core operations have returned to normal. Our team is actively processing a data backfill to restore missing records from August 2nd–3rd.
4. Monitoring · Aug 6, 06:50 UTC
   The core issue has been resolved, though minor visual display errors may temporarily persist. We are currently finalizing a UI fix and backfilling missing data from August 2nd–3rd.
5. Monitoring · Aug 4, 16:11 UTC
   A fix has been implemented and we are monitoring the results.
6. Identified · Aug 4, 12:50 UTC
   The issue has been identified and a fix is being implemented.