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Coursera · Apps and SaaSJul 12, 2017, 20:00 UTC 9 years ago

Major Support interruptions

InformationalNot disclosedUpdated 4h ago
Jul 12, 20:00 UTCJul 12, 20:00 UTC
Duration
0m
Impact
Informational
Root cause
Not disclosed
Coursera, 90 days
0 incidents
Affected
Not listed by the vendor.
Status page

Final update

We are experiencing a technical issue where some learners cannot contact support and our team cannot reply. This interruption began at 5:39am PST and is being investigated by Zendesk, please check back in the next 30 minutes. We will help as soon as possible! Update: This interruption has been fixed by Zendesk at 1:10 pm PST

Timeline

  1. Resolved · Jul 12, 20:00 UTC
    We are experiencing a technical issue where some learners cannot contact support and our team cannot reply. This interruption began at 5:39am PST and is being investigated by Zendesk, please check back in the next 30 minutes. We will help as soon as possible! Update: This interruption has been fixed by Zendesk at 1:10 pm PST

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