Historical API timeouts
May 20, 14:54 UTCMay 20, 21:00 UTC
Duration
6h 6m
Impact
Major
Root cause
Not disclosed
Databento, 90 days
13 incidents
Affected
Historical
Final update
This incident has been resolved.
Timeline
- Resolved · May 20, 21:00 UTC
This incident has been resolved.
- Monitoring · May 20, 17:50 UTC
XNAS.ITCH data is available again as usual, we're continuing to monitor our historical API for performance issues.
- Monitoring · May 20, 17:50 UTC
XNAS.ITCH data is available again as usual, we're continuing to monitor our historical API for performance issues.
- Identified · May 20, 16:01 UTC
The API timeouts have been mitigated, however XNAS.ITCH data for 2026-05-19 (Tuesday) and 2026-05-20 (today) is temporarily unavailable.
- Identified · May 20, 15:34 UTC
XNAS.ITCH data after 2026-05-19 is temporarily unavailable while we remediate the issue
- Identified · May 20, 14:54 UTC
We're investigating issues with our historical API, users may see timeouts or HTTP 504 errors while this issue is ongoing.
More from Databento
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 415:12 UTC4 weeks ago | OPRA historical data for 2026-09-04 delayed | none | 2d 23h |
| Aug 2807:59 UTC5 weeks ago | Live authentication timeouts in NY4 | critical | 6h 50m |
| Aug 2109:56 UTC6 weeks ago | Batch jobs being queued indefinitely | major | 3h 34m |
| Aug 1319:04 UTC7 weeks ago | GLBX.MDP3 intraday data is delayed | none | 5h 5m |
| Aug 1022:55 UTC7 weeks ago | GLBX.MDP3 delays in the Historical API | minor | 4h 3m |
| Aug 615:05 UTC8 weeks ago | Databento portal and historical API down | critical | 4h 26m |