GLBX.MDP3 live gateway brought down
Apr 2, 14:48 UTCApr 2, 15:36 UTC
Duration
48m
Impact
Major
Root cause
Not disclosed
Databento, 90 days
13 incidents
Affected
Live CME - Aurora DC3Live - Live CME - Aurora DC3
Final update
This incident has been resolved.
Timeline
- Resolved · Apr 2, 15:36 UTC
This incident has been resolved.
- Monitoring · Apr 2, 15:09 UTC
We have manually cleared books for the affected channels on the affected instance. Customers experiencing low throughput are instructed to reconnect to be steered to one of the other gateways
- Investigating · Apr 2, 14:55 UTC
Other gateways started experiencing anomalous behavior, leading to crossed books on some instruments. We have taken those gateways from the pool. Gateway throughput is affected by this and customers may experience increased latency.
- Monitoring · Apr 2, 14:48 UTC
We have taken the affected gateway out of the pool. Affected customers were disconnected and are instructed to reconnect.
- Investigating · Apr 2, 14:48 UTC
One of or GLBX.MDP3 live gateways sterted experiencing anomalous behavior and was brought down. Affected customers are instructed to reconnect.
More from Databento
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 415:12 UTC4 weeks ago | OPRA historical data for 2026-09-04 delayed | none | 2d 23h |
| Aug 2807:59 UTC5 weeks ago | Live authentication timeouts in NY4 | critical | 6h 50m |
| Aug 2109:56 UTC6 weeks ago | Batch jobs being queued indefinitely | major | 3h 34m |
| Aug 1319:04 UTC7 weeks ago | GLBX.MDP3 intraday data is delayed | none | 5h 5m |
| Aug 1022:55 UTC7 weeks ago | GLBX.MDP3 delays in the Historical API | minor | 4h 3m |
| Aug 615:05 UTC8 weeks ago | Databento portal and historical API down | critical | 4h 26m |