DC3 connectivity issues
Feb 9, 21:32 UTCFeb 10, 11:21 UTC
Duration
13h 48m
Impact
Major
Root cause
Not disclosed
Databento, 90 days
13 incidents
Affected
Live CME - Aurora DC3Live ICE - Aurora DC3
Final update
This incident has been resolved.
Timeline
- Resolved · Feb 10, 11:21 UTC
This incident has been resolved.
- Monitoring · Feb 9, 22:52 UTC
After reviewing our logs, the majority of the connections that timed out originated from Virginia, more specifically AWS. As the incident resolved without any changes on our end, we believe the issue occurred there.
- Investigating · Feb 9, 22:12 UTC
The issue appears to have resolved on its own. We are still investigating the cause
- Investigating · Feb 9, 21:32 UTC
We're currently investigating a connectivity issue affecting some customers connecting to our DC3 gateways.
More from Databento
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 415:12 UTC4 weeks ago | OPRA historical data for 2026-09-04 delayed | none | 2d 23h |
| Aug 2807:59 UTC5 weeks ago | Live authentication timeouts in NY4 | critical | 6h 50m |
| Aug 2109:56 UTC6 weeks ago | Batch jobs being queued indefinitely | major | 3h 34m |
| Aug 1319:04 UTC7 weeks ago | GLBX.MDP3 intraday data is delayed | none | 5h 5m |
| Aug 1022:55 UTC7 weeks ago | GLBX.MDP3 delays in the Historical API | minor | 4h 3m |
| Aug 615:05 UTC8 weeks ago | Databento portal and historical API down | critical | 4h 26m |