Consistent 504 timesouts on Databento.com and the API
Aug 4, 01:04 UTCAug 4, 04:49 UTC
Duration
3h 45m
Impact
Critical
Root cause
Not disclosed
Databento, 90 days
13 incidents
Affected
PortalHistoricalFTP
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 4, 04:49 UTC
This incident has been resolved.
- Monitoring · Aug 4, 01:56 UTC
We've been working internally to resolve this issue and are monitoring it. The portal, API, and FTP are responsive now as we continue to observe the recovery.
- Investigating · Aug 4, 01:04 UTC
We are investigating an issue where the portal (databento.com) and Historical API and FTP are showing timeout errors.
More from Databento
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 415:12 UTC4 weeks ago | OPRA historical data for 2026-09-04 delayed | none | 2d 23h |
| Aug 2807:59 UTC5 weeks ago | Live authentication timeouts in NY4 | critical | 6h 50m |
| Aug 2109:56 UTC6 weeks ago | Batch jobs being queued indefinitely | major | 3h 34m |
| Aug 1319:04 UTC7 weeks ago | GLBX.MDP3 intraday data is delayed | none | 5h 5m |
| Aug 1022:55 UTC7 weeks ago | GLBX.MDP3 delays in the Historical API | minor | 4h 3m |
| Aug 615:05 UTC8 weeks ago | Databento portal and historical API down | critical | 4h 26m |