Intermittent errors on Historical API
Apr 6, 20:10 UTCApr 6, 20:38 UTC
Duration
28m
Impact
Minor
Root cause
Network
Databento, 90 days
13 incidents
Affected
PortalHistorical
Final update
This incident has been resolved.
Timeline
- Resolved · Apr 6, 20:38 UTC
This incident has been resolved.
- Monitoring · Apr 6, 20:31 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Apr 6, 20:10 UTC
We're aware of intermittent errors and/or timeouts on the Historical API as of 19:46 UTC. We've identified that this is caused by a networking issue impacting one of our servers providing our Historical API. We expect this should be resolved within 15 minutes.
More from Databento
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 415:12 UTC4 weeks ago | OPRA historical data for 2026-09-04 delayed | none | 2d 23h |
| Aug 2807:59 UTC5 weeks ago | Live authentication timeouts in NY4 | critical | 6h 50m |
| Aug 2109:56 UTC6 weeks ago | Batch jobs being queued indefinitely | major | 3h 34m |
| Aug 1319:04 UTC7 weeks ago | GLBX.MDP3 intraday data is delayed | none | 5h 5m |
| Aug 1022:55 UTC7 weeks ago | GLBX.MDP3 delays in the Historical API | minor | 4h 3m |
| Aug 615:05 UTC8 weeks ago | Databento portal and historical API down | critical | 4h 26m |
Also caused by network
All| Started | Vendor | Incident | Impact | Duration |
|---|---|---|---|---|
| Sep 2523:00 UTC9 days ago | INC20000237 | critical | 1h 20m | |
| Sep 2215:36 UTC12 days ago | Delayed Sends/Receives - Avalanche (AVAX) | minor | 4h 57m | |
| Sep 1908:49 UTC2 weeks ago | Delayed Sends and Receives - EGLD (MultiversX) | minor | Ongoing | |
| Sep 1901:36 UTC2 weeks ago | Elevated errors in Ashburn, VA (IAD) | none | 0m | |
| Sep 1411:59 UTC2 weeks ago | Increased wait times for macOS jobs | minor | 1h | |
| Sep 1102:09 UTC3 weeks ago | Delayed mint/burn on STMT due to chain outage | major | 17h 31m |