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Databento · Data and observabilityJan 28, 2026, 15:45 UTC 8 months ago

OPRA.PILLAR live data symbology inconsistencies

MajorNot disclosedUpdated 17h ago
Jan 28, 15:45 UTCJan 29, 02:40 UTC
Duration
10h 56m
Impact
Major
Root cause
Not disclosed
Databento, 90 days
13 incidents
Affected
Live OPRA - Secaucus NY4
Status page

Final update

The fix is working and the issue did not reoccur

Timeline

  1. Resolved · Jan 29, 02:40 UTC
    The fix is working and the issue did not reoccur
  2. Monitoring · Jan 28, 17:30 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Jan 28, 17:24 UTC
    We are restarting the live gateways with a fix to the symbology, affected clients are instructed to reconnect
  4. Investigating · Jan 28, 15:45 UTC
    We're investigating an issue with OPRA.PILLAR live data where some symbols are receiving duplicated instrument ids. This is affecting subscriptions with stype_in=raw_symbol for the affected instruments. Affected users are instructed, as a workaround, to subscribe using stype_in=instrument_id and the earlier instrument id.

More from Databento

Full history
StartedIncidentDuration
Sep 415:12 UTC4 weeks agoOPRA historical data for 2026-09-04 delayed2d 23h
Aug 2807:59 UTC5 weeks agoLive authentication timeouts in NY46h 50m
Aug 2109:56 UTC6 weeks agoBatch jobs being queued indefinitely3h 34m
Aug 1319:04 UTC7 weeks agoGLBX.MDP3 intraday data is delayed5h 5m
Aug 1022:55 UTC7 weeks agoGLBX.MDP3 delays in the Historical API4h 3m
Aug 615:05 UTC8 weeks agoDatabento portal and historical API down4h 26m

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