Historical API and Portal intermittent downtime
Jun 10, 15:23 UTCJun 10, 18:36 UTC
Duration
3h 13m
Impact
Minor
Root cause
Not disclosed
Databento, 90 days
13 incidents
Affected
PortalHistoricalFTP
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 10, 18:36 UTC
This incident has been resolved.
- Monitoring · Jun 10, 16:21 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Jun 10, 15:23 UTC
We're investigating an issue with high latency in one of our internal storage systems. This may impact performance of our Portal and Historical APIs, and lead to timeouts. The Live APIs are not impacted.
More from Databento
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 415:12 UTC4 weeks ago | OPRA historical data for 2026-09-04 delayed | none | 2d 23h |
| Aug 2807:59 UTC5 weeks ago | Live authentication timeouts in NY4 | critical | 6h 50m |
| Aug 2109:56 UTC6 weeks ago | Batch jobs being queued indefinitely | major | 3h 34m |
| Aug 1319:04 UTC7 weeks ago | GLBX.MDP3 intraday data is delayed | none | 5h 5m |
| Aug 1022:55 UTC7 weeks ago | GLBX.MDP3 delays in the Historical API | minor | 4h 3m |
| Aug 615:05 UTC8 weeks ago | Databento portal and historical API down | critical | 4h 26m |