Batch jobs being queued indefinitely
Aug 21, 09:56 UTCAug 21, 13:30 UTC
Duration
3h 34m
Impact
Major
Root cause
Not disclosed
Databento, 90 days
13 incidents
Affected
Historical
Final update
The incident has been resolved, delayed batch jobs have been processed, and newly-submitted jobs are processing normally.
Timeline
- Resolved · Aug 21, 13:30 UTC
The incident has been resolved, delayed batch jobs have been processed, and newly-submitted jobs are processing normally.
- Monitoring · Aug 21, 10:58 UTC
We have failed over to our secondary scheduler and the job queue is being drained.
- Investigating · Aug 21, 09:56 UTC
We are investigating an issue where batch jobs are not being dequeued for processing. The streaming API is not affected. Live data is not affected.
More from Databento
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 415:12 UTC4 weeks ago | OPRA historical data for 2026-09-04 delayed | none | 2d 23h |
| Aug 2807:59 UTC5 weeks ago | Live authentication timeouts in NY4 | critical | 6h 50m |
| Aug 1319:04 UTC7 weeks ago | GLBX.MDP3 intraday data is delayed | none | 5h 5m |
| Aug 1022:55 UTC7 weeks ago | GLBX.MDP3 delays in the Historical API | minor | 4h 3m |
| Aug 615:05 UTC8 weeks ago | Databento portal and historical API down | critical | 4h 26m |
| Aug 407:47 UTC2 months ago | Consistent 504 timeout on the Historical API | major | 16h 13m |