Unrecovered gaps in Nasdaq ITCH TotalView
Jun 11, 18:33 UTCJun 12, 02:30 UTC
Duration
7h 57m
Impact
Informational
Root cause
Not disclosed
Databento, 90 days
13 incidents
Affected
Live US Equities - Secaucus NY4Live - Live US Equities - Secaucus NY4
Final update
This incident has been resolved.
Timeline
- Resolved · Jun 12, 02:30 UTC
This incident has been resolved.
- Monitoring · Jun 11, 18:34 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Jun 11, 18:33 UTC
There were unrecovered gap in one the XNAS.ITCH gateways. We've removed the gateway from the pool. Customers are instructed to reconnect where they'll be connected to a different gateway
More from Databento
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 415:12 UTC4 weeks ago | OPRA historical data for 2026-09-04 delayed | none | 2d 23h |
| Aug 2807:59 UTC5 weeks ago | Live authentication timeouts in NY4 | critical | 6h 50m |
| Aug 2109:56 UTC6 weeks ago | Batch jobs being queued indefinitely | major | 3h 34m |
| Aug 1319:04 UTC7 weeks ago | GLBX.MDP3 intraday data is delayed | none | 5h 5m |
| Aug 1022:55 UTC7 weeks ago | GLBX.MDP3 delays in the Historical API | minor | 4h 3m |
| Aug 615:05 UTC8 weeks ago | Databento portal and historical API down | critical | 4h 26m |