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Datadog · Data and observabilityMar 8, 2023, 06:03 UTC 3 years ago

OS update breaks networking across regions

CriticalDeploymentUpdated 47d ago
Mar 8, 06:03 UTCMar 9, 08:58 UTC
Duration
26h 55m
Impact
Critical
Root cause
Deployment
Datadog, 90 days
9 incidents
Affected
Web appIngestionMonitorsAPMUS1US3US5EU1

Lesson: Automatic updates are deployments: stagger them, and never let the same change land on every region in the same hour.

What happened

An automatic operating system security update restarted a networking component on many hosts at once, removing network routes and disconnecting nodes across several regions and cloud providers. All services were operational on March 9 at 08:58 UTC, with historical data backfilled by March 10.

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