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Datadog · Data and observabilityJul 29, 2026, 15:41 UTC 3 months ago

Real user monitoring, distribution and custom processes metrics delayed

MinorNot disclosedUpdated 46d ago
Jul 29, 15:41 UTCJul 29, 17:28 UTC
Duration
1h 46m
Impact
Minor
Root cause
Not disclosed
Datadog, 90 days
9 incidents
Affected
Metrics and Infra MonitoringMonitorsRUM
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Jul 29, 17:28 UTC
    This incident has been resolved.
  2. Monitoring · Jul 29, 17:12 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Jul 29, 16:53 UTC
    The RUM delays have been resolved. We're continuing to mitigate the issues on distribution metrics.
  4. Identified · Jul 29, 16:35 UTC
    The issue has been identified and a fix is being implemented.
  5. Investigating · Jul 29, 15:42 UTC
    We are continuing to investigate this issue.
  6. Investigating · Jul 29, 15:41 UTC
    We are currently investigating an issue delaying the ingestion of Real User Monitoring (RUM) measure metrics, custom process metrics, and a subset of distribution metrics for some customers. As a result, some users may see delays or gaps in RUM, custom process, and distribution metrics. To prevent false alerts caused by delayed data, affected monitors will not notify and will automatically resume once current data is available. All other monitors will operate normally. No data has been lost. We will provide further updates as the situation progresses.

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