Unable to Access dbt Platform
Oct 13, 22:28 UTCOngoing
Duration
Ongoing
Impact
Critical
Root cause
Not disclosed
dbt Labs, 90 days
31 incidents
Affected
Not listed by the vendor.
Final update
We are continuing to monitor the recovery following the fix we deployed for the dbt Platform. Access to the web application is improving, and we have not seen any new issues since the fix went out. If you are still experiencing issues on your end, please contact us at [support@getdbt.com](mailto:support@getdbt.com).
Timeline
- Monitoring · Oct 14, 00:50 UTC
We are continuing to monitor the recovery following the fix we deployed for the dbt Platform. Access to the web application is improving, and we have not seen any new issues since the fix went out. If you are still experiencing issues on your end, please contact us at [support@getdbt.com](mailto:support@getdbt.com).
- Monitoring · Oct 14, 00:14 UTC
We have deployed a fix for the dbt Platform that was causing access issues to the web application. We are seeing recovery and are continuing to monitor.
- Identified · Oct 13, 23:30 UTC
We have identified an issue with the web application that has resulted in users being unable to access the dbt Platform. A fix is being implemented, and we will provide an update shortly.
- Investigating · Oct 13, 22:28 UTC
We're investigating an issue with dbt Platform that is causing the web application to not load. This is impacting logins and access the web application anytime after 6 PM Eastern. The team is working on a resolution and we will provide updates as soon as new information becomes available.
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