Intermittent dbt package download failures

Final update

The issue has been resolved, and all affected systems are now functioning normally as of 16:10 UTC. We have put measures in place to prevent a recurrence and dbt package installations have returned to normal. Please contact Support via email [support@getdbt.com](http://support@getdbt.com "support@getdbt.com") if you continue to experience delays and are unsure of the root cause.

1. Resolved · Oct 15, 16:10 UTC
   The issue has been resolved, and all affected systems are now functioning normally as of 16:10 UTC. We have put measures in place to prevent a recurrence and dbt package installations have returned to normal. Please contact Support via email [support@getdbt.com](http://support@getdbt.com "support@getdbt.com") if you continue to experience delays and are unsure of the root cause.
2. Monitoring · Oct 15, 15:10 UTC
   The package download failures have stopped, and we’re monitoring the service to confirm the issue remains resolved. We’ll share another update if the symptoms return or as more information becomes available.
3. Investigating · Oct 15, 13:56 UTC
   We’re continuing to investigate intermittent package download failures affecting dbt Cloud jobs. Some runs may fail during `dbt deps` with a “not a gzip file” error. Our Engineering team is investigating the issue, and we’ll share another update as more information becomes available.
4. Investigating · Oct 15, 13:09 UTC
   We’re investigating intermittent failures during `dbt deps` that prevent some dbt Cloud jobs from downloading and installing packages. Affected runs receive a response that is not a valid gzip archive. The issue has been observed across multiple customer accounts, packages, and regions. Our findings point to the package CDN delivery path, but the root cause is not yet confirmed. Engineering is investigating, and we’ll provide updates as we learn more.