Descript · AINov 2, 2026, 18:27 UTC

Avatar Outage

CriticalNot disclosedUnverified

Nov 2, 18:27 UTCNov 3, 00:04 UTC

Duration

5h 37m

Impact

Critical

Root cause

Not disclosed

Descript, 90 days

14 incidents

Affected

Not listed by the vendor.

Lesson: Teams should conduct decision first post mortems and pre mortems to turn failures into actionable learning and build trust.

What happened

This issue is now resolved.

Resolved · Nov 3, 00:04 UTC
This issue is now resolved.
Monitoring · Nov 2, 22:56 UTC
Functionality is fully restored and we are monitoring to ensure the system continues to be operational.
Identified · Nov 2, 18:27 UTC
We have identified a downstream issue with models used for the Avatars feature, causing them to be unavailable. We'll provide an update as soon as functionality is restored.