Guardrails Service Disruption Impacting Customers
Dec 2, 20:55 UTCDec 3, 15:45 UTC
Duration
18h 50m
Impact
Minor
Root cause
Not disclosed
DigitalOcean, 90 days
12 incidents
Affected
Not listed by the vendor.
Final update
Our Engineering team has fully implemented and confirmed the effectiveness of the fix for the increased guardrail latency. System performance has returned to normal, and all affected services are operating as expected. We have observed stable metrics during extended monitoring and have not detected any further latency or interruptions. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
Timeline
- Resolved · Dec 3, 15:45 UTC
Our Engineering team has fully implemented and confirmed the effectiveness of the fix for the increased guardrail latency. System performance has returned to normal, and all affected services are operating as expected. We have observed stable metrics during extended monitoring and have not detected any further latency or interruptions. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.
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