Multiple Services in NYC2
May 8, 18:01 UTCMay 8, 19:59 UTC
Duration
1h 58m
Impact
Minor
Root cause
Network
DigitalOcean, 90 days
12 incidents
Affected
APINew YorkNYC2App Platform - New YorkDroplets - NYC2Load Balancers - NYC2Networking - NYC2Managed Databases - NYC2
Final update
Our engineering team has resolved the issue with multiple services in NYC2 region, and all services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and thank you for your patience.
Timeline
- Resolved · May 8, 19:59 UTC
Our engineering team has resolved the issue with multiple services in NYC2 region, and all services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience and thank you for your patience.
- Monitoring · May 8, 19:53 UTC
We are continuing to monitor for any further issues.
- Monitoring · May 8, 19:21 UTC
Our Engineering team has identified the issue and implemented a fix to resolve the issues with multiple services, and is monitoring the situation. We will post an update as soon as the issue is fully resolved.
- Investigating · May 8, 18:01 UTC
We are currently investigating an issue affecting multiple services in our NYC2 region. Our engineering team is aware of the situation and is working to identify the root cause and restore full connectivity as quickly as possible. Users with resources in the NYC2 region may experience issues with Droplet connectivity, API requests, or other services. We will provide additional updates as more information becomes available. We apologize for any inconvenience this may cause.
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