Incidentsby GlyphRecovery Console Accessibility
Dec 10, 20:33 UTCDec 11, 00:00 UTC
Duration
3h 27m
Impact
Minor
Root cause
Not disclosed
DigitalOcean, 90 days
12 incidents
Affected
Not listed by the vendor.
Final update
From 18:57 UTC to 22:05 UTC, customers may have experienced issues accessing the Recovery Console due to a service interruption. During this time, Droplet functionality remained unaffected, and customers were still able to use the Recovery ISO option via SSH. Our Engineering team has confirmed that the issue is now fully resolved, and Recovery Console access has been fully restored and is operating normally. If you continue to experience any difficulties, please open a ticket with our Support team. We apologize for the inconvenience caused.
Timeline
- Resolved · Dec 11, 00:00 UTC
From 18:57 UTC to 22:05 UTC, customers may have experienced issues accessing the Recovery Console due to a service interruption. During this time, Droplet functionality remained unaffected, and customers were still able to use the Recovery ISO option via SSH. Our Engineering team has confirmed that the issue is now fully resolved, and Recovery Console access has been fully restored and is operating normally. If you continue to experience any difficulties, please open a ticket with our Support team. We apologize for the inconvenience caused.
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