Messaging failures

Final update

This incident has been resolved.

1. Resolved · Aug 4, 20:17 UTC
   This incident has been resolved.
2. Monitoring · Aug 4, 19:59 UTC
   We're seeing significant positive impact from our earlier fix; nearly all users should be recovered at this point. We are monitoring closely.
3. Monitoring · Aug 4, 19:53 UTC
   We have a fix in place are seeing recovery, although some users may still be seeing impact.
4. Identified · Aug 4, 19:36 UTC
   We are actively working toward system recovery and will post another update in 10 minutes.
5. Identified · Aug 4, 18:50 UTC
   We are continuing to work on a fix for this issue.
6. Identified · Aug 4, 18:49 UTC
   We are currently investigating an issue that is impacting users' ability to send direct messages. Other functionality including interactions, shop, and SDK integrations are also affected.