UK/AU: Issues Completing Age Verification via k-ID
Mar 6, 03:26 UTCMar 6, 03:49 UTC
Duration
23m
Impact
Minor
Root cause
Not disclosed
Discord, 90 days
17 incidents
Affected
DesktopiOSAndroidWebClient - DesktopClient - iOSClient - AndroidClient - Web
Final update
k-ID age verification is operating normally again in the UK and Australia. Previously age verified users were not impacted.
Timeline
- Resolved · Mar 6, 03:49 UTC
k-ID age verification is operating normally again in the UK and Australia. Previously age verified users were not impacted.
- Monitoring · Mar 6, 03:38 UTC
k-ID has deployed a fix for UK/AU age verification issues. We’re monitoring to ensure age verification is working normally. Previously age verified users should not be impacted.
- Investigating · Mar 6, 03:26 UTC
Some users in the UK and Australia may be unable to complete new age verification via k-ID. Users who have already completed age verification should not be impacted. We’re actively working with k-ID on a resolution and will share updates here as we learn more.