Continued issues with presence and DM delivery

Final update

This incident has been resolved.

1. Resolved · Feb 28, 22:54 UTC
   This incident has been resolved.
2. Monitoring · Feb 28, 22:51 UTC
   A fix has been implemented and we are monitoring the results.
3. Identified · Feb 28, 22:42 UTC
   This is actually a continuation of the incident from earlier today, which we marked "resolved" in error. We have now identified and are remediating the issue
4. Identified · Feb 28, 22:28 UTC
   We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs
5. Investigating · Feb 28, 21:54 UTC
   We are currently investigating this issue. Restarting your sessions *should* fix it but existing sessions may have not be seeing new DMs