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Dremio · Data and observabilityDec 5, 2022, 20:51 UTC 3 years ago

AWS Internet Connectivity (Ohio)

MinorNetworkUpdated 38h ago
Dec 5, 20:51 UTCDec 5, 21:19 UTC
Duration
28m
Impact
Minor
Root cause
Network
Dremio, 90 days
2 incidents
Affected
Site AvailabilityDremio Cloud - US - Site Availability
Status page

Final update

The incident has been resolved. Upstream status page copied below: [RESOLVED] Internet Connectivity 1:06 PM PST Between 11:34 AM and 12:51 PM PST, customers experienced Internet connectivity issues for some networks to and from the US-EAST-2 Region. Connectivity between instances within the Region, in between Regions, and Direct Connect connectivity were not impacted by this issue. The issue has been resolved and connectivity has been fully restored. 12:59 PM PST We are beginning to see signs of recovery, and continue to work toward full resolution. 12:51 PM PST We can confirm an issue which is impacting Internet connectivity for the US-EAST-2 Region, and are attempting multiple parallel mitigation paths. Connectivity between instances within the US-EAST-2 Region, in-between AWS Regions, and Direct Connect traffic is not impacted by the event. Some customers may be experiencing VPN connectivity due to this issue.

Timeline

  1. Resolved · Dec 5, 21:19 UTC
    The incident has been resolved. Upstream status page copied below: [RESOLVED] Internet Connectivity 1:06 PM PST Between 11:34 AM and 12:51 PM PST, customers experienced Internet connectivity issues for some networks to and from the US-EAST-2 Region. Connectivity between instances within the Region, in between Regions, and Direct Connect connectivity were not impacted by this issue. The issue has been resolved and connectivity has been fully restored. 12:59 PM PST We are beginning to see signs of recovery, and continue to work toward full resolution. 12:51 PM PST We can confirm an issue which is impacting Internet connectivity for the US-EAST-2 Region, and are attempting multiple parallel mitigation paths. Connectivity between instances within the US-EAST-2 Region, in-between AWS Regions, and Direct Connect traffic is not impacted by the event. Some customers may be experiencing VPN connectivity due to this issue.
  2. Monitoring · Dec 5, 20:51 UTC
    We are continuing to monitor for any further issues.
  3. Monitoring · Dec 5, 20:51 UTC
    Our AWS PrivateLink systems in Ohio (us-east-2) are suffering from an upstream internet connectivity issue as of 12:26 PM PST. Engines in this region may be unable to scale or communicate with Dremio Cloud.

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