Dremio Cloud (US) is inaccessible

Final update

We have restored all services for Dremio Cloud (US) and are seeing successful recovery of users' projects. We apologize for any inconvenience caused and will publish a post-mortem for this incident in the coming days.

1. Resolved · Feb 28, 08:49 UTC
   We have restored all services for Dremio Cloud (US) and are seeing successful recovery of users' projects. We apologize for any inconvenience caused and will publish a post-mortem for this incident in the coming days.
2. Monitoring · Feb 28, 07:34 UTC
   We have restored core services for Dremio Cloud (US) and are seeing recovery of users' projects. We are continuing to monitor the environment. We apologize for any inconvenience caused.
3. Identified · Feb 28, 06:57 UTC
   We identified an infrastructure issue that affected core services for Dremio Cloud (US). We are continuing to work urgently to restore full access to customers.
4. Identified · Feb 28, 06:54 UTC
   We identified an infrastructure issue that affected core services for Dremio Cloud (US). We are continuing to work urgently to restore full access to customers.
5. Identified · Feb 28, 05:27 UTC
   We have identified an infrastructure issue that is impacting accessibility to Dremio Cloud (US). We are still working on bringing full restoration to the affected infrastructure.
6. Identified · Feb 28, 02:07 UTC
   We have identified an infrastructure issue that is impacting accessibility to Dremio Cloud (US). We are continuing to work urgently to restore the affected infrastructure.
7. Identified · Feb 28, 01:06 UTC
   We have identified an infrastructure issue that is impacting accessibility to Dremio Cloud (US). We are working urgently to restore the affected infrastructure.
8. Investigating · Feb 28, 00:39 UTC
   We have detected an outage impacting our Dremio Cloud (US) service. We are investigating the cause and will provide another update within 30 minutes.