Unable to start Azure-based project engines in Dremio Cloud

Final update

We have rolled out the fix to all Dremio Cloud environments and have verified engines are coming up for Azure-based projects. We apologize for any inconvenience this incident may have caused.

1. Resolved · Feb 27, 08:30 UTC
   We have rolled out the fix to all Dremio Cloud environments and have verified engines are coming up for Azure-based projects. We apologize for any inconvenience this incident may have caused.
2. Identified · Feb 27, 08:19 UTC
   Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We have rolled out the fix to Dremio Cloud EU and are completing the roll out of the fix to Dremio Cloud US. We will provide another update by 12:45 AM PT.
3. Identified · Feb 27, 07:44 UTC
   Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We have rolled out the fix to Dremio Cloud EU and are continuing to roll out the fix to Dremio Cloud US. We will provide another update by 12:15 AM PT.
4. Identified · Feb 27, 07:08 UTC
   Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We have verified a fix and are continuing to roll out the fix to production environments. We will provide another update by 11:45 PM PT.
5. Identified · Feb 27, 06:26 UTC
   Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We have verified a fix and are working on rolling out the fix to production environments. We will provide another update by 11:15 PM PT.
6. Identified · Feb 27, 05:44 UTC
   Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We have identified the issue and are continuing to work on rolling out a fix. We will provide another update by 10:45 PM PT.
7. Identified · Feb 27, 04:41 UTC
   Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We have identified the issue and are continuing to work on rolling out a fix. We will provide another update by 9:45 PM PT.
8. Identified · Feb 27, 03:32 UTC
   Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We have identified the issue and are working on rolling out a fix. We will provide another update by 8:45 PM PT.
9. Identified · Feb 27, 02:30 UTC
   Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We have identified the issue and are working on a fix. We will provide another update by 7:45 PM PT.
10. Identified · Feb 27, 01:38 UTC
    Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We have identified the issue and are working on a fix. We will provide another update by 6:45 PM PT.
11. Investigating · Feb 27, 00:58 UTC
    Users may be experiencing issues with starting engines in Dremio Cloud for Azure projects. We are currently investigating the issue. Expect updates every 30 minutes.