Login to EU site unavailable

Final update

This incident has been resolved and normal operation has resumed.

1. Resolved · Oct 30, 21:14 UTC
   This incident has been resolved and normal operation has resumed.
2. Monitoring · Oct 30, 21:02 UTC
   We are continuing to monitor for any further issues.
3. Monitoring · Oct 30, 21:01 UTC
   Authentication appears to be working normally now and Dremio Cloud should be fully operational. We will continue to monitor for bounce back.
4. Identified · Oct 30, 20:52 UTC
   No mitigation is currently available. We are waiting for updates from our authentication provider (i.e. Auth0.com)
5. Identified · Oct 30, 20:51 UTC
   The issue has been identified and a fix is being implemented.
6. Investigating · Oct 30, 20:50 UTC
   Login via password or oauth to https://app.eu.dremio.cloud is currently unavailable due to problems with Auth0 (our authentication service). Access via APIs using PAT tokens are unaffected.