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Dremio · Data and observabilityApr 11, 2025, 10:26 UTC 1 year ago

Engine scale up failing in Dremio Cloud (EU)

InformationalNot disclosedUpdated 39h ago
Apr 11, 10:26 UTCApr 11, 11:27 UTC
Duration
1h 1m
Impact
Informational
Root cause
Not disclosed
Dremio, 90 days
2 incidents
Affected
Dremio Cloud - Europe
Status page

Final update

We have mitigated an issue preventing customers with Azure engines using PrivateLink connectivity back to Dremio Cloud (EU) from scaling up successfully. We have now seen successful scale up of engines in customer environments. We apologize for any inconvenience caused.

Timeline

  1. Resolved · Apr 11, 11:27 UTC
    We have mitigated an issue preventing customers with Azure engines using PrivateLink connectivity back to Dremio Cloud (EU) from scaling up successfully. We have now seen successful scale up of engines in customer environments. We apologize for any inconvenience caused.
  2. Monitoring · Apr 11, 10:53 UTC
    We have mitigated an issue preventing customers with Azure engines using PrivateLink connectivity back to Dremio Cloud (EU) from scaling up successfully. We are actively monitoring the recovery of engines in customer environments and are seeing successful scale ups. We apologize for any inconvenience caused.
  3. Identified · Apr 11, 10:26 UTC
    We have identified an issue impacting customers with Azure engines using PrivateLink connectivity back to Dremio Cloud (EU). We are currently working on mitigating the issue. We will provide another update within 30 minutes.

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Full history