Increased Dubbing Latency and Failure Rate
Oct 8, 16:09 UTCOct 8, 22:10 UTC
Duration
6h 1m
Impact
Major
Root cause
Not disclosed
ElevenLabs, 90 days
24 incidents
Affected
Not listed by the vendor.
Final update
After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.
Timeline
- Resolved · Oct 8, 22:10 UTC
After several hours of monitoring, our metrics show that error rate has remained at its stable baseline since 17:55 UTC; the increase in Dubbing platform latency and failure rate is now resolved.
- Monitoring · Oct 8, 17:10 UTC
Errors have returned to baseline since 17:10 UTC. We are continuing to work with an upstream provider for full mitigation.
- Monitoring · Oct 8, 16:30 UTC
Since 16:30 UTC, we have observed recurrence of Dubbing errors and latency. We're working with an upstream provider for full mitigation, and will continue to post updates as new information arises.
- Monitoring · Oct 8, 16:15 UTC
We have traced error metrics as they have returned to baseline. We're currently monitoring to ensure full resolution.
- Investigating · Oct 8, 16:09 UTC
We are currently investigating increased latency and request failures affecting Dubbing.
More from ElevenLabs
Full historyAgent SIP Conversation Disruptionlasted 25mMusic 2.5 endpoints performance degradedlasted 10mEU Agents disruption in SIP callslasted 2h 23mincrease in latencylasted 3h 5mAgents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failureslasted 1h 34mIncreased latency for Speech to Text API requestslasted 1h 12m