Incidentsby GlyphSome EAS Workflows stuck in pending state
Mar 31, 13:40 UTCMar 31, 14:30 UTC
Duration
50m
Impact
Major
Root cause
Not disclosed
Expo, 90 days
24 incidents
Affected
Not listed by the vendor.
Final update
The issue has been resolved. A database table lock was preventing workflows from being picked up and progressing. The lock has been cleared and workflow processing has resumed. Affected workflows that were stuck during this period have been marked as errored with a message pointing to this status page. If your workflow was affected, please re-run it. We are continuing to investigate the root cause of the lock to prevent this from recurring.
Timeline
- Resolved · Mar 31, 14:30 UTC
The issue has been resolved. A database table lock was preventing workflows from being picked up and progressing. The lock has been cleared and workflow processing has resumed. Affected workflows that were stuck during this period have been marked as errored with a message pointing to this status page. If your workflow was affected, please re-run it. We are continuing to investigate the root cause of the lock to prevent this from recurring.
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