Figma agent and Figma Make increased errors rates.
Oct 13, 10:25 UTCOct 13, 10:52 UTC
Duration
27m
Impact
Minor
Root cause
Not disclosed
Figma, 90 days
4 incidents
Affected
Figma agentFigma MakeMCP
Final update
The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.
Timeline
- Resolved · Oct 13, 10:52 UTC
The issue is now resolved fully. Some users saw elevated error rates in Figma's AI features, including AI chat and Figma Make. Affected requests may have failed or needed a retry. We identified an issue with one of our providers and moved traffic to an alternate. Error rates have fully recovered. We are continuing to work with the provider to prevent this from happening again. We apologize for the disruption.
- Monitoring · Oct 13, 10:32 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Oct 13, 10:30 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Oct 13, 10:26 UTC
We are continuing to investigate this issue.
- Investigating · Oct 13, 10:25 UTC
We're investigating increased errors for Figma Make and Figma agent.