New search results delayed
Apr 24, 17:27 UTCApr 24, 17:57 UTC
Duration
30m
Impact
Minor
Root cause
Not disclosed
Flock Safety, 90 days
2 incidents
Affected
Search, Insights, and Administration
Final update
This incident has been resolved. Search results are back to real time.
Timeline
- Resolved · Apr 24, 17:57 UTC
This incident has been resolved. Search results are back to real time.
- Monitoring · Apr 24, 17:50 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Apr 24, 17:32 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Apr 24, 17:27 UTC
We are currently investigating an issue where ingestion of new reads for searches are delayed. Footage is still being processed successfully and will be accessible when normal operations resume.