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Flock Safety · Data and observabilityApr 24, 2025, 17:27 UTC 1 year ago

New search results delayed

MinorNot disclosedUpdated 8h ago
Apr 24, 17:27 UTCApr 24, 17:57 UTC
Duration
30m
Impact
Minor
Root cause
Not disclosed
Flock Safety, 90 days
2 incidents
Affected
Search, Insights, and Administration
Status page

Final update

This incident has been resolved. Search results are back to real time.

Timeline

  1. Resolved · Apr 24, 17:57 UTC
    This incident has been resolved. Search results are back to real time.
  2. Monitoring · Apr 24, 17:50 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Apr 24, 17:32 UTC
    The issue has been identified and a fix is being implemented.
  4. Investigating · Apr 24, 17:27 UTC
    We are currently investigating an issue where ingestion of new reads for searches are delayed. Footage is still being processed successfully and will be accessible when normal operations resume.

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