Incidentsby GlyphFootage Ingestion Delayed
Dec 9, 18:30 UTCDec 9, 19:45 UTC
Duration
1h 15m
Impact
Minor
Root cause
Not disclosed
Flock Safety, 90 days
2 incidents
Affected
Search, Insights, and AdministrationAlerts & Map
Final update
This incident has been resolved.
Timeline
- Resolved · Dec 9, 19:45 UTC
This incident has been resolved.
- Monitoring · Dec 9, 19:16 UTC
A fix has been implemented and we are monitoring the results.
- Identified · Dec 9, 18:54 UTC
The issue has been identified and a fix is being implemented.
- Investigating · Dec 9, 18:30 UTC
We are currently investigating an issue where footage ingestion processing is delayed. New search results and alerts will be delayed. Footage is still being captured and uploaded to the cloud successfully and will be accessible when normal operations resume.