Incidentsby GlyphSearch Timeouts
Aug 4, 18:11 UTCAug 4, 22:22 UTC
Duration
4h 10m
Impact
Major
Root cause
Not disclosed
Flock Safety, 90 days
2 incidents
Affected
Search, Insights, and Administration
Final update
This incident has been resolved.
Timeline
- Resolved · Aug 4, 22:22 UTC
This incident has been resolved.
- Monitoring · Aug 4, 21:14 UTC
The search system has recovered and we are continuing to monitor.
- Investigating · Aug 4, 20:07 UTC
We are again seeing an increase in search failures and are continuing to investigate root causes.
- Monitoring · Aug 4, 19:37 UTC
The search system has recovered and we are continuing to monitor.
- Investigating · Aug 4, 18:59 UTC
We are continuing to investigate this issue
- Investigating · Aug 4, 18:11 UTC
We are investigating timeouts in our search experience. Footage is still being processed and stored successfully.