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Flock Safety · Data and observabilityAug 21, 2025, 17:48 UTC 1 year ago

Login Issues

MajorNot disclosedUpdated 8h ago
Aug 21, 17:48 UTCAug 21, 20:54 UTC
Duration
3h 6m
Impact
Major
Root cause
Not disclosed
Flock Safety, 90 days
2 incidents
Affected
Search, Insights, and AdministrationAuth0 User AuthenticationAlerts & MapAuth0 Machine to Machine AuthenticationAPI & WebhooksVMSAuth0 - Auth0 User AuthenticationAuth0 - Auth0 Machine to Machine Authentication
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Aug 21, 20:54 UTC
    This incident has been resolved.
  2. Monitoring · Aug 21, 19:34 UTC
    A fix has been implemented and we are monitoring the results.
  3. Identified · Aug 21, 18:20 UTC
    Logging into the application is impacted. No footage or assets have been lost.
  4. Investigating · Aug 21, 17:52 UTC
    We are continuing to investigate this issue.
  5. Investigating · Aug 21, 17:49 UTC
    We are continuing to investigate this issue.
  6. Investigating · Aug 21, 17:49 UTC
    We are continuing to investigate this issue.
  7. Investigating · Aug 21, 17:48 UTC
    We are currently investigating this issue.

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