Flock Safety · Data and observabilityMay 20, 2025, 20:38 UTC

Hotlist Tool Issues

MajorNot disclosedUpdated 8h ago

May 20, 20:38 UTCMay 20, 21:09 UTC

Duration

31m

Impact

Major

Root cause

Not disclosed

Flock Safety, 90 days

2 incidents

Affected

Alerts & Map

Final update

This incident has been resolved.

Resolved · May 20, 21:09 UTC
This incident has been resolved.
Monitoring · May 20, 21:01 UTC
A fix has been implemented and we are monitoring the results.
Identified · May 20, 20:44 UTC
The issue has been identified and a fix is being implemented.
Investigating · May 20, 20:38 UTC
We are currently investigating an issue where hotlist hits are delayed and history not returning properly. Footage is still being processed successfully and will be accessible when normal operations resume.