Disruption with billing information updates
Sep 24, 16:51 UTCSep 24, 20:41 UTC
Duration
3h 50m
Impact
Minor
Root cause
Not disclosed
GitHub, 90 days
69 incidents
Affected
Not listed by the vendor.
Final update
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
Timeline
- Resolved · Sep 24, 20:41 UTC
This incident has been resolved. Thank you for your patience and understanding as we addressed this issue. A detailed root cause analysis will be shared as soon as it is available.
- Monitoring · Sep 24, 20:24 UTC
The degradation has been mitigated. We are monitoring to ensure stability.
- Investigating · Sep 24, 20:10 UTC
We have applied the mitigation and are seeing signs of recovery. We are continuing to monitor the system closely.
- Investigating · Sep 24, 18:22 UTC
We are continuing to work on mitigation. We will post another update in approximately one hour.
- Investigating · Sep 24, 17:40 UTC
We have identified the problem and are actively working on mitigation.
- Investigating · Sep 24, 16:51 UTC
We are investigating failures on billing information updates. Customers may be unable to create or update their billing information in the meantime.
- Investigating · Sep 24, 16:51 UTC
We are investigating reports of impacted performance for some GitHub services.
More from GitHub
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2310:11 UTC | Incident across several services | minor | 18h 44m |
| Sep 2022:13 UTC | Incident with Pull Requests | minor | 1h 9m |
| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
| Sep 1607:20 UTC | Degradation with Gemini 3.8 Flash | major | 10h 28m |
| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
| Sep 1509:47 UTC | Disruption with some GitHub services | minor | 1h 30m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.