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GitHub · Developer toolsJul 22, 2026, 20:43 UTC 3 months ago

Disruption with actions hosted runners

MinorNot disclosedUpdated 47d ago
Jul 22, 20:43 UTCJul 22, 22:09 UTC
Duration
1h 26m
Impact
Minor
Root cause
Not disclosed
GitHub, 90 days
69 incidents
Affected
Not listed by the vendor.
Status page

Final update

On July 22, 2026, between 19:36 UTC and 22:04 UTC, GitHub Actions experienced delayed and failed job starts on GitHub-hosted runners. The incident was caused by an unhealthy state in a backend data service responsible for provisioning hosted runners, preventing runner acquisition for a subset of workloads. During most of the incident, approximately 15% of workflow runs on hosted runners were delayed by more than 5 minutes, while roughly 1% failed to start. At 21:49 UTC, we restored the health of the backend data replication system, allowing provisioning to recover and the accumulated workflow backlog to drain. Service performance then returned to expected levels. We are improving provisioning-service resiliency, workload distribution, and capacity balancing to reduce the likelihood and impact of similar incidents.

Timeline

  1. Resolved · Jul 22, 22:09 UTC
    On July 22, 2026, between 19:36 UTC and 22:04 UTC, GitHub Actions experienced delayed and failed job starts on GitHub-hosted runners. The incident was caused by an unhealthy state in a backend data service responsible for provisioning hosted runners, preventing runner acquisition for a subset of workloads. During most of the incident, approximately 15% of workflow runs on hosted runners were delayed by more than 5 minutes, while roughly 1% failed to start. At 21:49 UTC, we restored the health of the backend data replication system, allowing provisioning to recover and the accumulated workflow backlog to drain. Service performance then returned to expected levels. We are improving provisioning-service resiliency, workload distribution, and capacity balancing to reduce the likelihood and impact of similar incidents.

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