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GitHub · Developer toolsJun 3, 2026, 03:13 UTC 5 months ago

Disruption with some GitHub services

MinorNot disclosedUpdated 47d ago
Jun 3, 03:13 UTCJun 3, 06:46 UTC
Duration
3h 33m
Impact
Minor
Root cause
Not disclosed
GitHub, 90 days
69 incidents
Affected
Not listed by the vendor.
Status page

Final update

On June 2, 2026, between 21:54 UTC and June 3, 2026 06:45 UTC, the Spark service was degraded and users were unable to store or retrieve data for their Spark apps in one of our hosting regions. Users could still make changes to their app configuration during this time. The error rate peaked at 25% of affected requests to the service. Impact was limited to users whose requests were served through a single affected region; 43 users experienced errors during this window. The root cause was a configuration that referenced a service component by a fixed address rather than a dynamic service endpoint. When the component was replaced, requests could no longer reach the fixed address and began to fail. We resolved the incident by updating the configuration to use a our standard service endpoints that are resilient to component replacement. Recovery time was extended because replacing the component required overrides to a temporary deployment safeguard. We are working to add validation that prevents fixed infrastructure addresses from being used in application configuration outside of test environments and to improve our monitoring to reduce our time to detect.

Timeline

  1. Resolved · Jun 3, 06:46 UTC
    On June 2, 2026, between 21:54 UTC and June 3, 2026 06:45 UTC, the Spark service was degraded and users were unable to store or retrieve data for their Spark apps in one of our hosting regions. Users could still make changes to their app configuration during this time. The error rate peaked at 25% of affected requests to the service. Impact was limited to users whose requests were served through a single affected region; 43 users experienced errors during this window. The root cause was a configuration that referenced a service component by a fixed address rather than a dynamic service endpoint. When the component was replaced, requests could no longer reach the fixed address and began to fail. We resolved the incident by updating the configuration to use a our standard service endpoints that are resilient to component replacement. Recovery time was extended because replacing the component required overrides to a temporary deployment safeguard. We are working to add validation that prevents fixed infrastructure addresses from being used in application configuration outside of test environments and to improve our monitoring to reduce our time to detect.

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