Incident with Webhooks
Final update
On October 9th, 2025, between 14:35 UTC and 15:21 UTC, a network device in maintenance mode that was undergoing repairs was brought back into production before repairs were completed. Network traffic traversing this device experienced significant packet loss. Authenticated users of the github.com UI experienced increased latency during the first 5 minutes of the incident. API users experienced up to 7.3% error rates, after which it stabilized to about 0.05% until mitigated. Actions service experienced 24% of runs being delayed for an average of 13 minutes. Large File Storage (LFS) requests experienced minimally increased error rate, with 0.038% of requests erroring. To prevent similar issues, we are enhancing the validation process for device repairs of this category.
Timeline
- Resolved · Oct 9, 16:40 UTC
On October 9th, 2025, between 14:35 UTC and 15:21 UTC, a network device in maintenance mode that was undergoing repairs was brought back into production before repairs were completed. Network traffic traversing this device experienced significant packet loss. Authenticated users of the github.com UI experienced increased latency during the first 5 minutes of the incident. API users experienced up to 7.3% error rates, after which it stabilized to about 0.05% until mitigated. Actions service experienced 24% of runs being delayed for an average of 13 minutes. Large File Storage (LFS) requests experienced minimally increased error rate, with 0.038% of requests erroring. To prevent similar issues, we are enhancing the validation process for device repairs of this category.
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| Sep 1720:59 UTC | Elevated rate of errors for OpenAI models provided by Copilot | minor | 50m |
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| Sep 1519:11 UTC | Disruption with some GitHub services | minor | 49m |
Sources: vendors' own status pages, published postmortems and SEC 8-K Item 1.05 filings, read daily. Times as reported. Logos via logo.dev; trademarks belong to their owners.