Webhook delivery is delayed
Mar 18, 18:51 UTCMar 18, 19:46 UTC
Duration
55m
Impact
Minor
Root cause
Not disclosed
GitHub, 90 days
69 incidents
Affected
Not listed by the vendor.
Final update
On March 18, 2026, between 18:18 UTC and 19:46 UTC all webhook deliveries experienced elevated latency. During this time, average delivery latency increased from a baseline of approximately 5 seconds to a peak of approximately 160 seconds. This was due to resource constraints in the webhook delivery pipeline, which caused queue backlog growth and increased delivery latency. We mitigated the incident by shifting traffic and adding capacity, after which webhook delivery latency returned to normal. We are working to improve capacity management and detection in the webhook delivery pipeline to help prevent similar issues in the future.
Timeline
- Resolved · Mar 18, 19:46 UTC
On March 18, 2026, between 18:18 UTC and 19:46 UTC all webhook deliveries experienced elevated latency. During this time, average delivery latency increased from a baseline of approximately 5 seconds to a peak of approximately 160 seconds. This was due to resource constraints in the webhook delivery pipeline, which caused queue backlog growth and increased delivery latency. We mitigated the incident by shifting traffic and adding capacity, after which webhook delivery latency returned to normal. We are working to improve capacity management and detection in the webhook delivery pipeline to help prevent similar issues in the future.