Disruption with some GitHub services
Jan 13, 22:21 UTCJan 14, 00:18 UTC
Duration
1h 57m
Impact
Minor
Root cause
Network
GitHub, 90 days
69 incidents
Affected
Not listed by the vendor.
Final update
Between 2026-01-13 22:20 and 2026-01-14 00:18 UTC, GitHub Code Search experienced an increase in latency and request timeouts. This was caused by some network transit links between GitHub and Azure Express Route experiencing a small error rate that contributed to applications requests failing, increasing application latency and timeouts. The incident resulted in less than 1% of requests to fail due to timeouts. We mitigated the incident by disabling the links in question. Monitoring each unique network path across providers would have allowed us to mitigate this earlier. We are running root cause analysis with network providers to help us reduce time-to-discover and time-to-mitigate.
Timeline
- Resolved · Jan 14, 00:18 UTC
Between 2026-01-13 22:20 and 2026-01-14 00:18 UTC, GitHub Code Search experienced an increase in latency and request timeouts. This was caused by some network transit links between GitHub and Azure Express Route experiencing a small error rate that contributed to applications requests failing, increasing application latency and timeouts. The incident resulted in less than 1% of requests to fail due to timeouts. We mitigated the incident by disabling the links in question. Monitoring each unique network path across providers would have allowed us to mitigate this earlier. We are running root cause analysis with network providers to help us reduce time-to-discover and time-to-mitigate.