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GoDaddy Inc. · Apps and SaaSOct 15, 2026, 21:09 UTC 3 weeks ago

SSL Certificates Degraded

MinorNot disclosedUpdated 8h ago
Oct 15, 21:09 UTCOct 31, 00:38 UTC
Duration
15d 3h
Impact
Minor
Root cause
Not disclosed
GoDaddy Inc., 90 days
32 incidents
Affected
SSL CertificatesWeb Security - SSL Certificates
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Oct 31, 00:38 UTC
    This incident has been resolved.
  2. Investigating · Oct 21, 19:55 UTC
    Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate or your website is now showing a security warning such as 'Not Secure' or 'Your connection is not private'. Please complete the required steps found below: https://www.godaddy.com/help/rekey-my-certificate-4976 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check
  3. Investigating · Oct 20, 16:37 UTC
    Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.godaddy.com/help/what-is-the-cpcps-certificate-profile-bug-43095 Customer's can use this to confirm whether their installed certificate needs any additional action: http://ssltools.godaddy.com/cert-check
  4. Investigating · Oct 19, 17:38 UTC
    Action Required for Some SSL Certificates If you received an email or SMS from GoDaddy about replacing your SSL certificate, the communication is legitimate and action is required. Please complete the required steps by Wednesday, October 21 at 12 PM PT to avoid potential certificate-related downtime. Your current certificate remains secure. https://www.godaddy.com/help/rekey-my-certificate-4976
  5. Investigating · Oct 15, 21:09 UTC
    We are currently investigating an issue affecting the issuance and renewal of SSL certificates.

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