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GoodRx Holdings, Inc. · Apps and SaaSSep 21, 2025, 03:51 UTC 1 year ago

Elevated errors on API /drug-search reported

MajorNot disclosedUpdated 8h ago
Sep 21, 03:51 UTCSep 21, 04:06 UTC
Duration
15m
Impact
Major
Root cause
Not disclosed
GoodRx Holdings, Inc., 90 days
5 incidents
Affected
/drug-search
Status page

Final update

This incident has been resolved.

Timeline

  1. Resolved · Sep 21, 04:06 UTC
    This incident has been resolved.
  2. Identified · Sep 21, 03:52 UTC
    We are investigating the reported response time delay on /drug-search API.
  3. Identified · Sep 21, 03:51 UTC
    Please note that we are currently experiencing a high volume of errors on /drug-search API.

More from GoodRx Holdings, Inc.

Full history
MinorOct 25, 02:25 UTC
API Response Time Delayed on v2/price/comparelasted 3m
MinorOct 25, 02:12 UTC
API Response Time Delayed on v2/couponslasted 17m
MinorOct 25, 01:53 UTC
API Response Time Delayed on v2/price/comparelasted 11m
MinorSep 23, 19:55 UTC
API Response Time Delayed on v2/couponslasted 32m
MinorSep 23, 19:29 UTC
API Response Time Delayed on v2/price/comparelasted 1h 5m
MajorJul 31, 19:40 UTC
Elevated errors on API /drug-infolasted 1m