Elevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia
Oct 3, 13:53 UTCOct 3, 19:43 UTC
Duration
5h 50m
Impact
Informational
Root cause
Not disclosed
Grafana Labs, 90 days
73 incidents
Affected
Not listed by the vendor.
Final update
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
Timeline
- Resolved · Oct 3, 19:43 UTC
We've identified the issue as related to an increase in latency and errors rates with our cloud provider's infrastructure. We are working with the provider on a root cause analysis. The service has recovered and is operating normally.
- Monitoring · Oct 3, 15:07 UTC
The issue is currently resolved but we are continuing to investigate and monitor things at this time.
- Monitoring · Oct 3, 13:54 UTC
A fix has been implemented and we are monitoring the results.
- Investigating · Oct 3, 13:53 UTC
Between 12:44 and 13:15 UTC, Grafana Cloud experienced elevated write latency and errors across multiple products, including Logs, Metrics, and Traces. Services have recovered and the underlying issue is being investigated and actively monitored.
More from Grafana Labs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Oct 418:20 UTCtoday | Degraded data source queries | minor | 14m |
| Oct 210:03 UTC2 days ago | Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands | minor | 4h |
| Sep 3012:40 UTC4 days ago | Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) | minor | 2h 59m |
| Sep 2817:32 UTC6 days ago | Grafana Access Issues | critical | 1h 49m |
| Sep 2812:02 UTC6 days ago | Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) | none | 0m |
| Sep 2602:11 UTC8 days ago | Cloud Provider Observability - Hosted Azure metrics issues | minor | 49m |