Investigating elevated database load in AWS Germany
Sep 9, 11:27 UTCSep 9, 13:51 UTC
Duration
2h 24m
Impact
Minor
Root cause
Not disclosed
Grafana Labs, 90 days
74 incidents
Affected
AWS Germany - prod-eu-west-4Grafana - AWS Germany - prod-eu-west-4
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 9, 13:51 UTC
This incident has been resolved.
- Monitoring · Sep 9, 12:44 UTC
A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.
- Investigating · Sep 9, 11:27 UTC
We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
More from Grafana Labs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 2221:27 UTC | Kubernetes Observability Billing & Usage Incorrect | minor | 16h 39m |
| Sep 2214:57 UTC | IRM Access Issues for a Small Group of Users | major | 20h 10m |
| Sep 2119:16 UTC | Mimir write request errors | none | 0m |
| Sep 1712:34 UTC | Elevated Latency Managing Cloud Provider Integrations in GCP US Central | minor | 0m |
| Sep 1510:00 UTC | Increased Execution Time for Browser Checks in Synthetic Monitoring | minor | 1h 17m |
| Sep 1507:49 UTC | Intermittent Metric Write Errors in GCP US Central (prod-us-central-0) | minor | 0m |
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