Incidentsby GlyphInvestigating elevated database load in AWS Germany
Sep 9, 11:27 UTCSep 9, 13:51 UTC
Duration
2h 24m
Impact
Minor
Root cause
Not disclosed
Grafana Labs, 90 days
66 incidents
Affected
AWS Germany - prod-eu-west-4Grafana - AWS Germany - prod-eu-west-4
Final update
This incident has been resolved.
Timeline
- Resolved · Sep 9, 13:51 UTC
This incident has been resolved.
- Monitoring · Sep 9, 12:44 UTC
A fix has been implemented and we have been seeing recovery to the affected region. We will continue to monitor.
- Investigating · Sep 9, 11:27 UTC
We are investigating elevated database load affecting infrastructure supporting a subset of Grafana Cloud instances in the AWS Germany region (prod-eu-west-4). Affected users may experience slow responses when accessing Grafana. We will provide an update as more information becomes available.
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