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Grafana Labs · Data and observabilityOct 20, 2026, 12:43 UTC today

Grafana Cloud unavailibity in the prod-gb-south-0 region

MinorNot disclosedUpdated 1h ago
  • Impact changed from Informational to Minor on Oct 20, 2026
Oct 20, 12:43 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Grafana Labs, 90 days
67 incidents
Affected
Grafana.comSupport TicketsIntegrationsCost Management and BillingFleet ManagementIncident Management and Response (IRM)GCP UK - prod-gb-south-0Public SnapshotsGCP UK - prod-gb-south-0: APIGCP UK - prod-gb-south-0: QueryingGCP UK - prod-gb-south-0: Public ProbesGCP UK - prod-gb-south-0: IngestionGCP UK - prod-gb-south-0: Rule EvaluationGCP UK - prod-gb-south-0: Alertmanager and Rules Configuration API
Status page

Final update

We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.

Timeline

  1. Identified · Oct 20, 14:29 UTC
    We are seeing errors in Frontend o11y again. We are continuing to investigate and monitor the impacted services.
  2. Identified · Oct 20, 12:43 UTC
    Between 06:15 and 12:15 UTC, Grafana Cloud Frontend Observability in GCP UK (prod-gb-south-0) experienced errors accepting incoming telemetry data. This has been resolved and Frontend Observability is operating normally in this region. We are continuing to investigate and monitor the remaining impacted services.
  3. Investigating · Oct 20, 11:37 UTC
    We are continuing to investigate this issue.
  4. Investigating · Oct 20, 06:54 UTC
    We are continuing to investigate this issue.
  5. Investigating · Oct 20, 06:49 UTC
    As of  06:30 UTC, we became aware of to an issue with Grafana Cloud unavailibity in the prod-gb-south-0 region. Engineering is actively engaged and assessing the issue. We will provide updates accordingly.

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