Incidentsby GlyphElevated Log Push Failures and Latency on prod-eu-west-0 cluster
Dec 10, 19:30 UTCDec 10, 19:30 UTC
Duration
0m
Impact
Major
Root cause
Not disclosed
Grafana Labs, 90 days
66 incidents
Affected
Not listed by the vendor.
Final update
Users experienced failed log pushes as well as increased latency when sending logs to Loki service hosted on prod-eu-west-0 cluster between 18:30 UTC to ~23:00 UTC. Our engineering team has engaged our Cloud Service Provider and the fix was implemented that mitigated the issue.
Timeline
- Resolved · Dec 10, 19:30 UTC
Users experienced failed log pushes as well as increased latency when sending logs to Loki service hosted on prod-eu-west-0 cluster between 18:30 UTC to ~23:00 UTC. Our engineering team has engaged our Cloud Service Provider and the fix was implemented that mitigated the issue.
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