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Grafana Labs · Data and observabilityOct 5, 2026, 16:17 UTC yesterday

IRM Unable to Send SMS to Austrian Numbers

MinorNot disclosedUpdated 5h ago
Oct 5, 16:17 UTCOngoing
Duration
Ongoing
Impact
Minor
Root cause
Not disclosed
Grafana Labs, 90 days
73 incidents
Affected
Incident Management and Response (IRM)
Status page

Final update

The issue has been identified. We are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share. Users should configure mobile push or phone calls as notifications.

Timeline

  1. Identified · Oct 5, 21:47 UTC
    The issue has been identified. We are working on a resolution, but do not have an ETA at this time. We will provide another update as soon as we have more information to share. Users should configure mobile push or phone calls as notifications.
  2. Investigating · Oct 5, 16:17 UTC
    We are currently investigating an issue impacting all SMS attempts to Austria for IRM. All SMS attempts to Austria for IRM are currently blocked. We are working on a resolution, and an update will follow as soon as we have more info. Users should configure mobile push or phone calls as notifications.

More from Grafana Labs

Full history
StartedIncidentDuration
Oct 418:20 UTC2 days agoDegraded data source queries14m
Oct 313:53 UTC3 days agoElevated Write Latency and Errors for Grafana Cloud in GCP Saudi Arabia5h 50m
Oct 210:03 UTC4 days agoElevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands4h
Sep 3012:40 UTC6 days agoElevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA)2h 59m
Sep 2817:32 UTC8 days agoGrafana Access Issues1h 49m
Sep 2812:02 UTC8 days agoElevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU)0m

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