Elevated Write Latency and Errors for Grafana Cloud Logs in Azure Netherlands
Oct 2, 10:03 UTCOct 2, 14:03 UTC
Duration
4h
Impact
Minor
Root cause
Not disclosed
Grafana Labs, 90 days
72 incidents
Affected
Azure Netherlands - prod-eu-west-3Logs - Azure Netherlands - prod-eu-west-3
Final update
Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.
Timeline
- Resolved · Oct 2, 14:03 UTC
Between 10:03 and 12:37 UTC, Grafana Cloud Logs in Azure Netherlands experienced elevated write latency and intermittent errors due to a cloud provider dependency issue. Service has fully recovered and is operating normally. Thank you for your patience.
- Identified · Oct 2, 14:02 UTC
We have identified the issue as related to a cloud provider dependency affecting the write path for Grafana Cloud Logs in Azure Netherlands. Latency has recovered to normal levels. We are continuing to monitor before fully closing this incident.
- Investigating · Oct 2, 11:06 UTC
We are continuing to investigate this issue. Next update by 11:30 UTC.
- Investigating · Oct 2, 10:03 UTC
We are investigating elevated write latency and intermittent errors affecting Grafana Cloud Logs in Azure Netherlands. Customers may see delayed log ingestion and some failed write requests. Next update by 11:30 UTC.
More from Grafana Labs
Full history| Started | Incident | Impact | Duration |
|---|---|---|---|
| Sep 3012:40 UTC2 days ago | Elevated Latency and Errors for Grafana Cloud Logs in AWS US East (VA) | minor | 2h 59m |
| Sep 2817:32 UTC4 days ago | Grafana Access Issues | critical | 1h 49m |
| Sep 2812:02 UTC4 days ago | Elevated Log Ingestion Errors for Grafana Cloud Logs in Azure Netherlands (EU) | none | 0m |
| Sep 2602:11 UTC6 days ago | Cloud Provider Observability - Hosted Azure metrics issues | minor | 49m |
| Sep 2221:27 UTC10 days ago | Kubernetes Observability Billing & Usage Incorrect | minor | 16h 39m |
| Sep 2214:57 UTC10 days ago | IRM Access Issues for a Small Group of Users | major | 20h 10m |